Privacy Policy

Last Updated: May 2025

iRentalize B.V. (โ€œweโ€, โ€œusโ€, or โ€œourโ€) is committed to protecting the privacy and personal data of all users of our platform, including tenants, landlords, and service partners. This Privacy Policy explains how we collect, process, and protect your data in accordance with the General Data Protection Regulation (GDPR) and other applicable Dutch and EU laws.

1. Who We Are

iRentalize B.V. Registered Address: Marco Polostraat 11 Chamber of Commerce (KvK) Number: 97480312 Email: info@irentalize.nl Website: www.irentalize.nl

2. What This Policy Covers

    This Privacy Policy applies to:
    โ— Visitors and users of www.irentalize.nl
    โ— Tenants and prospective tenants
    โ— Landlords and property owners
    โ— Customers using our furniture, storage, or item rental services
    โ— Anyone who contacts or interacts with iRentalize in any way

    3. What Personal Data We Collect

    a. From Tenants:
    โ— Full name
    โ— Email address
    โ— phone number
    โ— Address
    โ— Date of birth and nationality (if applicable)
    โ— Proof of student status (university enrollment, etc.)
    โ— ID document (passport or residence card)
    โ— Communication history
    โ— Bank account details for direct debit authorisation

    b. From Landlords:
    โ— Full name and business name (if applicable)
    โ— Contact details (email, phone, address)
    โ— All details needed for contract creation between you and the tenant
    โ— KvK number (if applicable)
    โ— Bank account details
    โ— Property details (address, photos, rental conditions)

    c. Automatically Collected:
    โ— IP address and browser type
    โ— Device data and access times
    โ— Cookies (see Article 9)
    โ— Page interactions and preferences

    4. Why We Collect Your Data (Legal Basis)

    We process personal data under the following lawful bases:

    Purpose
    Creating an account and processing rentals
    Verifying identity and student status
    Sending rental contracts or invoices
    Sending housing updates and marketing emails
    Sharing tenant info with landlords or universities (when required)
    Protecting against fraud or misuse

    Legal Basis
    Performance of a contract
    Legitimate interest / legal obligation
    Consent (opt-in)
    Legal obligation / legitimate interest
    Legitimate interest

    5. Who We Share Data With

    We only share personal data with trusted third parties and only when necessary:

    โ— Landlords: Contact details and rental info
    โ— Partner Universities: For verification of student status or safety reasons
    โ— Payment Processors: For handling rental/furniture transactions
    โ— Legal Authorities: If legally required (e.g., fraud or misuse)
    โ— Service Providers: IT, hosting, or CRM systems under data processing agreements (DPAs)
    We do not sell your personal data to third parties.

    6. How Long We Keep Your Data

    Data TypeRetention Period
    Rental contracts and invoices7 years
    Communication records3 years
    User accountsDeleted upon request or 3 years after inactivity
    ID documents and verification12 months post-check

    7. How We Protect Your Data

    We use industry-standard technical and organizational measures including:
    โ— Secure (HTTPS) encryption
    โ— Access controls and password protection
    โ— Data encryption for sensitive files (e.g. ID copies)
    โ— Regular audits and backups
    โ— Only authorized personnel access personal data

    8. Your Rights Under GDPR

    You have the following rights:
    โ— Right of Access โ€“ Request a copy of your personal data
    โ— Right to Rectification โ€“ Correct inaccurate or incomplete data
    โ— Right to Erasure โ€“ Request deletion of your data (โ€œright to be forgottenโ€)
    โ— Right to Restrict Processing โ€“ Ask us to limit how we use your data
    โ— Right to Data Portability โ€“ Receive a copy in a structured format
    โ— Right to Object โ€“ Object to processing (e.g. marketing emails)
    โ— Right to Withdraw Consent โ€“ Withdraw any consent given at any time
    To exercise these rights, contact us at privacy@irentalize.nl. We will respond within 30 days.

    9. Cookies and Tracking

    We use cookies to:
    โ— Improve site performance and usability
    โ— Track browsing behavior anonymously
    โ— Remember login sessions
    You can accept or reject non-essential cookies when you visit our site. You can also clear or disable cookies in your browser settings.

    10. International Transfers

    All personal data is processed within the EU. If we use services outside the EU, they will be bound by Standard Contractual Clauses (SCCs) or equivalent safeguards to protect your data.

    11. Complaints or Questions

    If you have concerns about our data handling, contact us first at info@irentalize.nl.

    12. Changes to This Policy

    We may update this policy from time to time. The latest version will always be published on www.irentalize.nl.
    Last update: May 2025

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